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Shanghai Reliance Environmental Service
The Trusted and Outstanding Facility Management Brand
Five-Star Enterprise of Integrity | Top 100 Enterprises in Cleaning Service Industry in China
For more than 20 years, our brand, Reliance has offered professional facility management solutions and environmental services for a wide range of industries. We have a long history in helping our clients manage, maintain and optimize their facilities and workplaces so to achieve their business efficiencies.
Established and based in Shanghai, we have more than 36 regional offices spanning over 30 cities in eastern, northern and southeastern region. Today, we have grown to become one of China’s top brand of facility management and built a reputation as a trusted and respected facility management firm for delivering outstanding, high quality and cost-effective solution to clients. We also benefit from the rich established heritage of ESG.
All our teams in Reliance are seasoned professionals that share a common goal: to provide the best quality solution that is best fit with our clients’ expectations. The results are impressive:
Annual Regional Development Contribution Award - Third Class
Awarded by Shanghai Putuo District Government
Reliance has played a key role in more than 600 large-scale private, public and commercial projects with a total area of over 1.9 million square meters in a variety of capacities. We have also provided professional services including cleaning and maintenance of building walls and pest control for over 200 clients. The solutions are designed for a variety of industries including property development, banking, retail, commercial, public, transportation, academic and government organizations, etc.
As the preeminent facility management brand in China, Reliance is committed to our values that we have pursued since day one. We have demonstrated to the best in class quality standard in our work process, technological system, operational system, cost control, quality control and staff training, as we believe that improving quality is vital for us.
Therefore, we are proud to be the first facility management firm in the industry awarded ISO 9001. We have also been awarded ISO 14001 and OHSAS 18001, which are a testimony to the positive engagement of our teams at all levels, while showing our clear desire to ensure top quality and enhance professionalism of our business operations.
As an ISO 9001 certified firm, we understand that quality is the foundation of our success, and we measure such success by the work’s results. With this in mind, we have developed a complete Quality Management System and implemented a comprehensive set of standardized procedures with professional measures to continuously improve, track, control and monitor our operational procedures so as to handle multiple ongoing projects concurrently and efficiently. Along with our strict management standards, we also set up a quality control department to regularly track the project status, quality, safety level and staff performance. The system is certified by the Beijing World Standardization Certification & Testing Group.
At Reliance, we uphold the highest principles of business ethics and integrity that also define our success. We have implemented our Code of Ethics that’s not just only for our employees but also our daily operations and engagement with our external stakeholders. The Code of Ethics presents the key principles and provides clear guidance to our teams.
Over the years, the quality of our works is recognized by our clients from a great variety of industries because our professionalism is always complemented with integrity, ethics, discipline, efficiency and excellent client services. We are also highly recognized by the facility management industry as a pioneer for such systematic quality management system.
“We are always mindful of quality in every aspect of our work.”
Our Environmentally Responsible Operation
Reliance has an unwavering commitment to minimize the impact on the environment. We are taking initiatives to promote a wide range of activities aimed at improving the environment. To this end, we have established an environmental management system that conforms to the environmental management system standard by the International Organization for Standardization (ISO). These efforts are being pursued in all areas of our operations, such as promoting low-carbon operation and environmental-friendly products, carrying out stringent control on reagents and chemicals, and developing systems to monitor project-to-warehouse operations.
In addition, we set the targets and make all efforts to minimize the impact on the environment and implement the latest state-of-the-art methods, including systematic assessment and optimization of environmental impacts in the business process of our projects. Through these efforts, we have attained ISO 14001 certification, which proves to our clients and stakeholders that we are meeting the highest level of international environmental standard.
“Taking action to reduce our environmental footprints is essential for our business.”